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KCC OUTLET

  • Monday - Friday

    8AM - 5PM
  • Saturday

    8AM - 5PM
  • Sunday

    Closed

KURUNEGALA OUTLET

  • Monday - Friday

    8AM - 5PM
  • Saturday

    8AM - 5PM
  • Sunday

    Closed

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Returns and Exchanges

DeeMode, we always try to offer the maximum satisfaction to our customer by providing the best. But if you are not satisfied with your order, we will be happy to exchange it according to our easy exchange policy.

We allow items to be exchanged within 7 days from the purchased date. The items you are returning should not be used, damaged, washed and also should be with its original condition with tags.

When you are returning your items you should inform us to our hotline number at the time of collecting the item. Please note that we do not accept returns of the used or damaged items.

Keep the labels and tags which attached in the product and return with the original receipt. We would be appreciative to know the reason for exchanging the item as well. Exchange is possible only ONCE.

Once you received your order please check the items at the delivery point. If you find any damage please contact us immediately and you will be able to return it or we will exchange it free of charge. Please note that thereafter we will not be responsible for the damaged items.

Deliveries

We make our deliveries from Kandy and our main goal is to handover your item pack within two days. This will be depending with your area.

Delivery will be free within Kandy and chargers will be depend on your address and order date. Minimum courier charge will be Rs.300.00.

We will send you a text message (to your given contact number) when your order dispatch from our warehouse.

We deliver our items to any address within Sri Lanka and we required your full postal address the including postcode.

Our delivery times will be from Monday to Saturday and will not occur on Sundays & other Mercantile Holidays.

You will need to sign for the package upon receiving and provide your name, receiving date and receiving time.

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